top of page
Customer Support
Get in Touch
Our team is always ready to assist you with any questions you may have. Whether you need help finding a product or have questions about your order, we are here for you. Contact us by phone, email or chat.
Call Us
+1 (555) 123-4567
Mon-Fri: 9am to 6pm EST
Chat with Us
Our chat representatives are available 24/7 to help you with any questions you may have. Click on the chat icon at the bottom right corner of your screen to start a chat session.
If you prefer to send us an email, please fill out the form below and we will get back to you as soon as possible.
Contact
Frequently Asked Questions
-
Why do FAQs matter?FAQs are a great way to help site visitors find quick answers to common questions about your business and create a better navigation experience.
-
What is an FAQ section?An FAQ section can be used to quickly answer common questions about your business like "Where do you ship to?", "What are your opening hours?", or "How can I book a service?".
-
Where can I add my FAQs?FAQs can be added to any page on your site or to your Wix mobile app, giving access to members on the go.
-
How do I add a new question & answer?To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
-
How do I edit or remove the 'Frequently Asked Questions' title?You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
-
Can I insert an image, video, or GIF in my FAQ?Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
bottom of page